Allina executives and local leaders helped kick off construction of a new Customer Experience Center in Coon Rapids this morning.
Allina Health is remodeling a 58,000 square foot building in the Evergreen Business Park. The center, which will employ up to 500 new workers, will centralize Allina Health call centers... and integrate phone and digital capabilities in one location to better serve customers.
"This will be a simple way to call and get routed to care when, how and in the setting you'd most like whether that be in your home or at one of our many phenomenal facilities both here in the Coon Rapids north market as well as across our whole network," says Christine Bent, executive vice president at Allina Health.
Allina Health is already the largest employer in Coon Rapids. The center is scheduled to open this summer and be fully operational by the end of the year.